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Notification Providers

The Notification Providers entity represents the concrete communication channels used by XAUTOMATA to deliver notifications and external actions.

A notification provider stores the actual configuration required to connect the platform to an external system.

Typical examples may include:

  • email gateways
  • webhook endpoints
  • ticketing platforms
  • messaging systems
  • custom API integrations

While Notification Provider Types define the structure of a provider configuration, Notification Providers store the actual connection details.

Accessing the Notification Providers Section

Notification providers can be managed from:

flowchart LR

A["Administration"]
NP["Notification Providers"]

A --> NP

Provider Configuration

Each notification provider includes the following main fields.

Field Description
Application Name Human-readable name of the provider
Endpoint JSON configuration containing the connection parameters
Notification Provider Type The provider type used as configuration template

The endpoint field contains the actual configuration data needed to communicate with the external system.

Depending on the provider type, this may include:

  • server addresses
  • API URLs
  • authentication credentials
  • tokens
  • integration-specific configuration

Relationship with Notification Provider Types

Each notification provider is based on a Notification Provider Type.

The type defines the expected configuration schema, while the provider stores the actual values.

flowchart TD

NPT["Notification Provider Type"]
NP["Notification Provider"]

NPT --> NP

This allows the platform to support multiple concrete providers based on the same integration model.

For example:

  • multiple email providers
  • multiple webhook endpoints
  • multiple ticketing integrations

Relationship with Dispatchers

Notification providers are connected to Dispatchers.

A dispatcher uses a provider to deliver the message generated by the automation system.

flowchart TD

D["Dispatcher"]
MSG["Message"]
NP["Notification Provider"]
EXT["External System"]

D --> MSG
D --> NP
NP --> EXT

In this model:

  • the dispatcher defines when the action should happen
  • the message defines the content
  • the notification provider defines how and where the content is delivered

Connections View

The Connections View for a notification provider shows the Dispatchers associated with it.

This allows administrators to inspect which automation rules are using the selected provider.

When creating a dispatcher from this context, the provider reference is pre-filled automatically.

This makes it easier to configure dispatchers starting from the communication channel they should use.

Role in the Platform

Notification providers are the delivery layer of the XAUTOMATA automation system.

They enable the platform to transform internal automation results into real external actions, such as:

  • sending emails
  • opening tickets
  • calling APIs
  • forwarding alerts to external platforms

Together with Messages, Dispatchers, and Notification Provider Types, they form the communication and action layer of the platform.